Price list · updated 28.10.2026
Prices — final, VAT included
Free diagnostics; for larger jobs we give you the total before we start.
- No hidden fees
- Parts only after your “yes”
- Written contract for businesses
01 · Homes and businesses without a contract
Computer and laptop repair
| Service | Price incl. VAT |
|---|---|
| Diagnosticswhat is wrong and what it costs | 0 € |
| Fresh Start: cleaning + thermal paste + Windows reinstalltransport within Veliko Tarnovo included | 50 € |
| Dust cleaning and thermal pastelaptop / desktop | 35 € / 30 € |
| Windows reinstallwith drivers and basic software · with data transfer | 35 € / 45 € |
| Virus and adware removal | 30 € |
All prices in this section (more 10)
| Service | Price incl. VAT |
|---|---|
| SSD upgrade with system transferlabour; drive extra | 30 € |
| RAM upgradelabour; memory extra | 15 € |
| Laptop screen replacementlabour; panel quoted | 35 € |
| Laptop battery replacementlabour; battery quoted | 20 € |
| Keyboard replacementlabour | 25 € |
| Charging port repair (soldering) | from 45 € |
| Liquid-damaged laptop — cleaning and assessment | from 50 € |
| Data recoverylogical fault — pay on success; physical — quoted | from 60 € |
| Pick-up and returnVeliko Tarnovo · outside town | 20 € · 0.50 €/km |
| Same-day express | +20 € |
02 · Businesses
Business IT support plans
START
Up to 5 computers, no server
99 € /mo
fixed, up to 5 computers
- Unlimited remote help
- 1 on-site visit a month
- Updates and antivirus
- Backup monitoring
- No preventive maintenance
- Extra visits — per hour
ESSENTIAL
Peace of mind remotely, tight budget
from 22 € /PC/mo
- Unlimited remote help
- Monitoring and alerts
- Updates, antivirus, backup checks
- On-site visits — per hour
- No preventive maintenance
Most chosen
STANDARD
No IT person of your own — outsourced IT
from 30 € /PC/mo
- Everything in ESSENTIAL
- Unlimited on-site visits
- Monthly maintenance on site
- Accounts, permissions, e-signatures
- Quarterly report
COMPLETE
Where downtime costs money
from 38 € /PC/mo
- Everything in STANDARD
- 24/7 monitoring of critical systems
- Weekly presence on site
- Priority
- Up to 8 project hours a month
- NIS2 readiness
Rate per computer and infrastructure
| Computers | ESSENTIAL | STANDARD | COMPLETE |
|---|---|---|---|
| 1–10 | 22 € | 30 € | 38 € |
| 11–25 | 18 € | 25 € | 32 € |
| 26–50 | 15 € | 21 € | 27 € |
| over 50 | — | individual quote | — |
Example: 15 PCs on STANDARD = 10 × 30 € + 5 × 25 € = 425 € a month. Server 55 €, NAS 25 €, firewall 20 € a month. Minimum 150 €/mo (except START).
Monthly fee calculator — on the Bulgarian pricing page (numbers work in any language).
03 · On call
One-off help without a contract
| Service | Price incl. VAT |
|---|---|
| Remote helpwe connect right after your call · up to 30 min | 20 € |
| Remote help, up to 1 hourset-up, email, printer, slow machine | 35 € |
| On-site visit — hour of labourVeliko Tarnovo; we stay until it is fixed and tested | 40 €/hour |
All prices in this section (more 2)
| Service | Price incl. VAT |
|---|---|
| Travel outside Veliko Tarnovoadded to the visit | 0.50 €/km |
| New computer for an employeeWindows, software, email, printers, transfer — per hour | 40 €/hour |
04 · Businesses
Cybersecurity and NIS2
| Service | Price incl. VAT |
|---|---|
| NIS2 check + 1-hour reviewsix questions on whether the law applies, plus an on-site review; result at once | free |
| Baseline measures (Art. 22)MFA, tested backups, firewall and segmentation, updates, access log — real implementation | from 490 € |
All prices in this section (more 3)
| Service | Price incl. VAT |
|---|---|
| Cybersecurity training — management2 hours, with a record as evidence; on site or online | from 290 € |
| Cybersecurity training — team up to 15with a phishing simulation | from 390 € |
| Inspection folderpolicies, incident procedure, registers — with a partner lawyer | from 690 € |
05 · AI
AI solutions
Every AI system is built around your processes, so the price depends on the scope. The first conversation is free; then you get a written offer with price and timing. Custom AI systems.
06 · Before you call
Pricing — questions
Do all prices include VAT?
Is there a penalty for cancelling?
Are parts included?
No price here? We tell you by phone.
Or leave a number — we call back within 15 minutes during working hours.
+359 877 610 850Monday – Friday, 08:30 – 18:00 · or write on Viber