ESSENTIAL
For companies on a tight budget
- ✓ Unlimited remote assistance
- ✓ Monitoring and alerts
- ✓ Updates and antivirus
- ✓ Backup checks
- ✓ Response within 4 business hours
- ✓ On-site visits — €30/hour
- − No scheduled maintenance
Subscription IT Support, Cybersecurity & AI Solutions
All prices are in euros (€) excluding VAT. For complex environments we prepare a custom quote.
🚗 Home Pickup Repair
⚡ Promo details →We pick up the device from your address, repair it and return it ready to use. The promo bundle includes free transport!
| Service | Price | Transport | Total |
|---|---|---|---|
| Cleaning & maintenance only Deep clean, thermal paste replacement, stress test |
30 € | +10 € | 35 € |
| OS reinstall only (licensed) Licensed Windows, drivers, applications |
30 € | +10 € | 35 € |
| Promo bundle (both together) ⭐ BEST VALUE Cleaning + Reinstall + free transport |
50 € | Free ✔ | 50 € |
Service applies to laptops and desktop computers. Payment on delivery. See all details →
🔒
Free Cybersecurity Assessment
- ✔ Review of your current IT infrastructure against cybersecurity requirements under applicable legislation
- ✔ Completely free initial evaluation
- ✔ You receive a detailed report with improvement recommendations to ensure compliance and higher security
About Our Service
Our IT support subscription plans are designed to ensure reliable, secure and seamless operation of your business. We don't just fix problems — we manage, protect and optimise your IT infrastructure.
Our mission is to transform your IT environment into a stable, secure and intelligent system that works for your business, not against it.
Workstation Support
- ✔ Stable operating system performance
- ✔ Periodic maintenance and optimisation
- ✔ Centrally managed antivirus protection
- ✔ Regular threat scans
- ✔ Network protection (firewall) and access control
01 — System Administration & IT Support
Three subscription tiers depending on how fast a response and how much on-site presence you need. The monthly price depends on the number of workstations and your infrastructure — use the calculator below.
★ CORE PLAN
STANDARD
For companies without an in-house IT person
- ✓ Everything in ESSENTIAL
- ✓ Unlimited on-site visits
- ✓ Monthly on-site maintenance
- ✓ Immediate response when you call
- ✓ Accounts, permissions, e-signatures, certificates
- ✓ Quarterly report
- ✓ Discount on project rates
COMPLETE
For environments where downtime costs money
- ✓ Everything in STANDARD
- ✓ 24/7 monitoring of critical systems
- ✓ Weekly on-site presence
- ✓ Priority response, immediately when you call
- ✓ Up to 8 project hours per month included
- ✓ Staff training on changes
- ✓ Documentation and NIS2 readiness
- ✓ Monthly report
Per-workstation rate
| Range | ESSENTIAL | STANDARD | COMPLETE |
|---|---|---|---|
| 1–10 machines | €22 | €30 | €38 |
| 11–25 machines | €18 | €25 | €32 |
| 26–50 machines | €15 | €21 | €27 |
| 50+ | custom quote | ||
The rate is progressive. Each machine is billed at the rate of its own range. Example: 15 machines on STANDARD = 10 × €30 + 5 × €25 = €425 (not 15 × €25).
Infrastructure (same for all three plans)
| Server (physical or virtual) | €55 / mo each |
| NAS / backup appliance | €25 / mo |
| Managed firewall | €20 / mo |
| Network equipment | included |
| Peripherals (printers, scanners, UPS) | included |
Minimum monthly fee €150. All prices exclude VAT.
ⓘ
What the subscription does not cover
Migration to a new server or cloud · rollout of a new application (ERP, accounting, inventory) · replacing the whole hardware fleet · setting up a new office · NIS2 audit · group training.
Quoted separately. Subscription clients get a preferential rate.
🧮 Calculate your monthly plan
Pick a plan, number of workstations and infrastructure — see the breakdown instantly. The rate is progressive.
Request a quote or a free IT review
We reply the same day. 14-day trial, no contract, no commitment. Prefer instant answers? 🤖 Ask the AI assistant.
03 — AI Solutions for Business
AI Chatbot
Business AI Chatbot
Development and deployment of an intelligent AI chatbot for your company.
Custom quote
Local AI
Private AI Assistant
AI on your own server — works only with your documents, nothing leaves the office.
from 1150 €
AI Documents
AI for Law Firms / Accountants
Search, summarise and analyse contracts, case files and correspondence in seconds.
from 1250 €
AI Support
AI System Maintenance
Ongoing maintenance, updates and optimisation of the deployed AI assistant.
from 145 € / mo
| The AI chatbot can: |
|---|
| ✔ Answer customer questions 24/7 |
| ✔ Greet and guide visitors on your website or in the office |
| ✔ Handle customers with automated workflows |
| ✔ Integrate with your services, documents and systems |
| ✔ Staff training on working with the AI system |
04 — IT Infrastructure Setup
Complete build-out of your office IT environment — from scratch to a fully operational system.
- ✔ Full office IT environment setup
- ✔ Network configuration and internet infrastructure
- ✔ Workstation and server configuration
- ✔ Helpdesk system for incident tracking
- ✔ Staff training
- ✔ Cybersecurity guidelines and best practices
✅ FREE
New Workstation Setup
Free setup when you purchase hardware from us — configuration, installation and ready to work at no extra charge.
With purchase
0 €
setup
hardware from us only
05 — Hardware Supply
Refurbished Hardware
High-quality refurbished machines with warranty — excellent value for money.
New Hardware
Full range of new equipment at preferential business prices, with delivery and configuration.
Warranty Service
Warranty and post-warranty repairs for hardware purchased from us.
06 — Home Pickup Repair
Promotional Offer
OS Reinstall + Cleaning & Maintenance
We pick up your laptop/PC from your address, do everything and return it ready to use.
Two-way transport included.
📞 Call us for a quote
Two-way transport included.
Reinstall
30 €
separately
Cleaning
30 €
separately
Promo combo
50 €
transport included
OS Reinstall
30 €
Full reinstallation of the operating system with all necessary programmes and drivers, activated and ready to use.
Cleaning & Maintenance
30 €
Deep dust cleaning, thermal pad and paste replacement, functionality and temperature test under load.
Combo with Transport
50 €
Reinstall + cleaning + maintenance + thermal paste/pad replacement + functional test. Transport is free within Veliko Tarnovo. Regional pickups priced by distance.
Service applies to laptops and desktop computers. If spare parts are needed, the price is confirmed in advance.
07 — Why Choose Us
Full Management
We take over the entire IT infrastructure — nothing falls through the cracks.
Minimal Downtime
Maximum security and predictable monthly costs with no surprises.
Fast Response
We respond immediately when you call — remotely first, on-site when needed.
Long-term Partner
Automation, AI integration and growth alongside your business.
📞
Contact us for a quote
We come to your site, assess your IT environment and support you 14 days free of charge. No contract, no commitment.