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In business since 2012 · our team comes from the IT departments of banks, hospitals and retail chains

Outsourced IT department for business in Veliko Tarnovo

Network, servers, computers, printers, email and cybersecurity — all under one point of responsibility, for a fixed monthly fee. Managed IT support without hiring your own specialist.

Remotely, while you are on the phone At your office We collect and return
30+ sites under support across the region Subscription tailored to your needs We respond immediately when you call 14 days free trial, no contract
How we help
How we reach the problem

Three ways to help — we pick the fastest

You call and describe what is not working. From there it is our job how it gets solved — you travel nowhere.

Fastest

Remotely

Within minutes, while you are still on the phone

We connect to the computer and fix the problem while you watch what we do on screen. Most cases close this way — no waiting and no travel.

  • Six ways to connect — including without downloading anything
  • We connect only after you read us the code on your screen
  • You close the window and the access is gone
Call us — +359 877 610 850

On-site at your place

When the problem is physical

Failed drive, power supply, cable, network device, a new workstation to set up — we come to your office or home.

  • We tell you the arrival time up front
  • For subscription clients, visits are included
  • Veliko Tarnovo and 11 towns around it
Get in touch

We collect and return

When the machine has to come into the workshop

We collect the laptop or desktop from your address, repair it in our equipped workshop and bring it back ready — usually the same or the next day, depending on our workload and how complex the fault is.

€35Cleaning
€35OS reinstall
€50Both together
  • Free diagnostics — we quote after it, never before
  • OS reinstall keeps your files, photos and documents
  • Warranty on the work and on the parts we fit
See the repair service

Not sure which one you need? Call +359 877 610 850 — we tell you straight away whether it can be done remotely or we need to come over.

The whole environment

You don't pick service by service — we take it all

On a subscription you don't pay per call-out, and you don't look for one person for the network, another for the server and a third for the printer. Here is what is included:

Network & Wi-FiRouters, switches, cabling, coverage
ServersSetup, monitoring, updates
WorkstationsDesktops, laptops, new employees
Printers & MFPsInstallation, sharing, consumables
BackupsArchiving and verified restores
CybersecurityAntivirus, MFA, NIS2 compliance
Email & accountsMailboxes, access, rights, Microsoft 365
Hardware supplySelection, ordering, setup, replacement

Everything listed goes into one fixed monthly fee — you know who is responsible and what you pay. See plans and pricing or request a free review of your environment.

Our Services

One call covers your whole company IT

From network support to compliance with the law and a private AI — pick what you need, pay a fixed monthly fee.

The core service

External IT department on subscription

We take over your network, servers and workstations. Immediate response when you call — remotely first, on-site when needed.

3 plans · from €22/workstation/mo on a progressive rate · min. €150/mo · 14-day free trial · no contract
1You call or message us
2Free on-site review
3Fixed monthly subscription

External IT Department for Business | Free Trial Period

Request a free IT audit

Forget the costs of an internal IT specialist. With IT Doctors you get a full IT department on a monthly subscription — network, servers, workstations, security and support — exactly what your business needs. Our team comes from the IT departments of banks, hospitals, retail chains and offices.

We come on-site and perform a free review of your entire IT system — network, workstations, security and weak points. We propose a support plan and if you decide to continue — we move to a subscription plan.

Free 14-day trial period We want you to be sure the service works for you before taking on any commitment. No contract, no hidden conditions — just real work for your business. If after 14 days you decide it is not for you, we part ways without questions.

Fixed monthly budget. No surprises. No overhead for internal IT. Just results.

⚠️ NIS2 — mandatory cybersecurity from February 2026

On our first visit we check for free whether your company meets NIS2 cybersecurity requirements. Learn more →

Describe your environment. We will propose a solution.

Request a free initial IT audit

Leave a phone number — we call you back during working hours.

Call us Request
+359 877 610 850